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Know Your Rights: Non-Geographic Numbers

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Question: What are non-geographic numbers?

Answer: A non-geographic number (NGN) is any number beginning with 1800, 1850, 1890, 0818 or 076.
NGNs are used by Irish businesses, charities and other organisations to deliver services like helplines. Calls to 1800 numbers are free. Calls to 1850, 1890, 0818 and 076 numbers cost the same as calling a landline, and are included in ‘call bundles’ that include landline calls. This means that, when you call an NGN, it is either deducted from your bundle, or charged on a per-minute basis.

What is changing?

From January 1, 2022, there will only be two NGN numbers: 1800 and 0818. Organisations using 1850, 1890 or 076 numbers are now updating their contact details.

Why are the changes happening?

Many people avoid calling 1850, 1890 and 076 numbers because they think they are confusing and expensive. ComReg is reducing the number of NGNs to simplify NGNs for consumers.

From January 2022, there will be just two NGNs – 1800 (Freephone) and 0818 (Standard rate). This makes call costs easier to understand.

What happens if I call an 1850, 1890 or 076 number in 2022?

From January 1, 2022, all 1850, 1890 and 076 numbers will be withdrawn from service and you will not be able to use them. You can check an organisation’s website and social media channels for their new contact details.

You can also get information and advice from:

The Citizens Information Phone Service: Call 0818 07 4000 (Monday to Friday, 9am to 8pm).

Our national call back service: Visit citizensinformation.ie/callback to request a phone call from an information officer. 

You can contact your local centre by email or phone using the details in the Find a Centre page on citizensinformation.ie.

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During COVID-19, you can find comprehensive integrated information online at citizensinformation.ie/covid19/ and you can get daily updates on what’s changed on Twitter at @citizensinfo.

You can also get information and advice from:
Tralee on Tel: Call 0818 07 7860, Monday – Friday (10am-4pm)
The Citizens Information Phone Service: Call 0818 07 4000, Monday to Friday, 9am – 8pm
Our national call back service: Visit citizensinformation.ie/callback to request a phone call from an information officer. 

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Musical Society announces ‘Sister Act’ as 2027 production

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Killarney Musical Society has announced that its 2027 musical production will be the comedy Sister Act.

The show will run at the Gleneagle Arena from Tuesday, March 2nd to Thursday, March 4th, 2027.

Based on the film, the musical tells the story of Deloris Van Cartier, a nightclub singer placed in protective custody in a convent after witnessing a crime. While there, she helps transform the parish choir.


Society Chairperson Derek O’Leary expressed excitement about the selection. “It is a show that combines humour, heart, spectacular music and an inspiring story, making it a perfect fit for Killarney Musical Society and our audiences,”

O’Leary said. He also confirmed that award-winning director Oliver Hurley and musical director Jimmy Brockie will return for the production.


The society, which draws performers, musicians, and backstage volunteers from across Kerry and neighbouring counties, will release details regarding auditions and production updates in the coming months.

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Killarney retains top ten position in national litter rankings

Killarney has maintained its position in the top ten of the latest Irish Business Against Litter (IBAL) survey, securing 9th place out of 40 towns and cities surveyed nationwide. The […]

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Killarney has maintained its position in the top ten of the latest Irish Business Against Litter (IBAL) survey, securing 9th place out of 40 towns and cities surveyed nationwide. The town was officially deemed to be ‘Cleaner than European Norms’.

The accompanying report by An Taisce praised Killarney for delivering a solid performance, noting that there were no heavily littered sites found within the town boundaries.
Several local areas received top marks for maintenance and presentation. Main Street was highlighted as exceptionally well-presented, while Park Road, Muckross Road, and the Knockreer Playground and environs were also singled out for praise. The report noted that the playground area was in very good order across all elements.
However, the inspectors did highlight some areas for improvement. The JYSK site showed slight progress compared to the previous survey but remained classified as moderately littered. The report warned that care must be taken to prevent the location from deteriorating further.
On a national level, IBAL representative Conor Horgan noted that entering the peak tourist season, the country has fewer littered areas than at any time in the past 25 years.
Despite the introduction of the Deposit Return Scheme (DRS), the survey highlighted a national rise in specific waste items. Plastic bottles were found in 19% of all surveyed sites across the country, and drinks cans were present in 22%. The prevalence of coffee cups also reached its highest level since 2023, alongside an increase in cigarette butt litter.

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