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Citizen’s Information: How to recognise the signs of a scam

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With fraudulent behaviour at an all-time high, it’s important that we take time to familiarise ourselves with the signs of a scam and how to deal with it.

Some scams, are of course, more obvious than others, but it’s the new creative attempts to rob us of our money that we must all be on the lookout for. Phishing is a cyber-crime that uses disguised text messages and email as a weapon. The goal of the scammer is to trick you into believing that the message is something you want or need and is from a source they know or trust. For example, a request from your bank with a click to a link or a downloadable attachment or a notification to pay customs duties on a home delivery.

Frances Clifford, Kerry Citizens Information Manager, offers the following advice.

“There is a big increase in the number of people contacting us about scams. Some can be quite obvious, while others can be very difficult to recognise.

If in doubt, do not open the message or email, click on the link, or engage in any way, and don’t hesitate to contact the company to verify if the communication or message is real or not. If you have any concerns please contact your local Citizens Information Centre, we remain open and are here to answer any questions you may have.”

Be very cautious of:

* Unsolicited contact from a company out of the blue.
* A deal that seems too good to be true.
* You are asked to share personal details.
* You are being pressured to respond quickly or transfer money quickly.
* You have been asked to pay by an unusual method, for example through a transfer service like Western Union or virtual currency like Bitcoin.
* Misspellings or grammatical mistakes
* Unusual email addresses

For anyone needing information, advice or have an advocacy issue, they can call Citizens Information on 0761 07 7860 from Monday to Friday from 10am to 4pm, email tralee@citinfo.ie or log on to www.citizensinformation.ie.

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Tributes paid to long-serving Scott’s Hotel manager Dan McCarthy

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Tributes paid to long-serving Scott’s Hotel manager Dan McCarthy


Tributes have been paid this week to Dan McCarthy, the long-standing General Manager of Scotts Hotel, who passed away unexpectedly but peacefully at his home on Sunday, February 22.


A proud Cork native originally from Turners Cross, Dan moved to Killarney over 30 years ago. During three decades at Scotts Hotel, he became a central figure in the local tourism industry and the wider Killarney community.
The O’Donoghue family and the team at Scott’s described him as the “foundation of the hotel,” noting his legendary wit, work ethic, and passion for people.
Dan was laid to rest following a Requiem Mass on Thursday, February 26, at Christ the King Church in Turners Cross, Cork, with burial afterward at St James’ Cemetery, Chetwynd.
His passing has been felt deeply by his colleagues in Killarney, who noted that while he remained a loyal ‘Rebel’, he had truly woven himself into the fabric of the Kingdom.
He is survived by his children, Shane and Grace, his mother Peg, his brothers Ger, Gene, Barry, Dave, and Paul, as well as his extended family, many friends, and longtime colleagues at Scott’s Hotel.

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Arbutus Hotel’s 100th anniversary honoured at IHF Conference

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The centenary of the historic Arbutus Hotel took centre stage this week at the Irish Hotels Federation (IHF) Annual Conference.

Held at the Gleneagle Arena, the gathering of over 300 hoteliers from across the country provided a platform to celebrate the 100-year legacy of the Buckley family and their landmark establishment.


The story of the Arbutus began with Tim Buckley, who spent 14 years in New York working as a night porter and hackney cab driver to save the funds needed to buy the property he had admired as a young man.

After returning from America, Tim and his wife Julia Daly purchased what was then Russell’s Hotel in 1925, officially renaming and launching it as the Arbutus Hotel in 1926.

Julia Daly played a significant role in the hotel’s early success, having attended the Ramsgrange Cookery School in Wexford to ensure the food and hospitality standards were world-class from the outset.


Today, the hotel remains under the care of the Buckley family, with three generations having steered it through a century of Killarney’s tourism history, passing from Tim to his son Pat in the 1960s, and now run by Tim’s grandson, Seán Buckley.


Garrett Power, Chairman of the Kerry IHF, presented a bouquet of flowers to Roisin Buckley, Seán’s daughter and first cousin of international star Jessie Buckley, to mark the occasion. The presentation honoured both the hotel’s centenary and the family’s wider contribution to the town.

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