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Ballygarry first hotel to be accredited with COVID-19 Safety Charter for Hospitality

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ACCREDITATION: Staff at Ballygarry House, the first hotel to be accredited with COVID-19 Safety Charter for Hospitality, pictured as they returned to work last week.

 

After a 15-week rest, Ballygarry House returns to a new dawn after becoming the first hotel in Ireland to be accredited with the Fáilte Ireland COVID-19 Safety Charter for Hospitality.

 

The COVID-19 Safety Charter is a Government-endorsed initiative that ensures tourism and hospitality businesses are well-able to adhere to the specific guidelines outlined for reopening.

Bringing 135 staff back to work, Padraig McGillicuddy, Hotel Proprietor, is delighted to reopen Ballygarry House’s doors to guests and welcome them to the establishment that has been 62 years in the McGillicuddy family.

“This year is the year of the Irish, all business will be home grown and it’s going to be largely based on a quality product with value for money,” Padraig said.

“We got plenty of work done on creating a message to satisfy consumer confidence through social media videos. We launched a fun reopening video and we have had over 100,000 views which is a remarkable result. We also launched a video endorsing the measures we are taking to reassure the guests and instil consumer confidence in our COVID practices. Simple things like replacing the traditional Irish handshake with our ‘hand on our heart’ gesture, a symbol of our love of all things hospitality.”

He explained that this will be an exceptional year where the business will do well to breakeven, but the priority has been to keep their team together, trade out of it and look forward to a really prosperous year in 2021.
“The cost of the pandemic in lost revenue to the hotel is €4,000,000 some of which can be recovered but it will be a challenge. Thankfully we entered this shutdown in a very strong position so we’ll rise stronger than ever from it.”

With Kerry Tourism generating over €420 million for Kerry which is the main form of employment in the county, Padraig is keen to get Ballygarry back to previous trading levels. However, he stressed the necessity and importance of the lockdown and how it helped slow down the speed of the virus in and around Kerry and Ireland. Ballygarry itself has retrained all staff, re-written its hotel policies and standard operating procedures in line with and beyond Government guidelines so they can assure their guests and staff that safety is the number one priority.

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Great Southern hotel unveils new branding

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The Great Southern Killarney has recently achieved a coveted five-star rating, following significant investment across their guestrooms, dining, and event facilities.

The newly crowned five-star hotel has announced a new brand identity under the campaign theme ‘Splendour, Untamed’, positioning the hotel as a luxury destination which honors its heritage.

The ‘Splendour, Untamed’ concept speaks to duality at the heart of a stay. 

Splendour reflects the elegance of the hotel, restored interiors, luxurious accommodation and warm, attentive service. 

Untamed celebrates the wild beauty of Killarney, and the spirit of exploration it inspires. Curated guest experiences bring this to life, from guided foraging tours and photography walks through Killarney National Park to wellness activities designed to deepen a connection with the destination.

A highlight of the elevated offering is Arbour, the hotel’s brasserie. Grand yet relaxed, Arbour combines original architectural features with a contemporary feel, serving refined classics and seasonal dishes from County Kerry producers.

Jamie Power, General Manager, said that securing five-star status and unveiling their new branding marks a defining moment for the hotel.

He explained: “It is important that our brand reflects the unique balance of rich heritage, adventure and contemporary luxury that defines a stay here. Killarney is a truly unique destination, but it is our people who bring it to life. The warmth, personality and genuine hospitality of our team sit at the heart of every guest experience and is remembered long after they leave,”

The rebrand is accompanied by a refreshed visual identity, new website and brand video, rolling out across all digital channels, marking the next chapter for a hotel that has been at the heart of Killarney for over 170 years.

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Flesk Valley Rowing Club tackles Ocean to City race

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Flesk Valley Rowing Club sent a well-seasoned crew across the county bounds last weekend to compete in the Ocean to City race (An Rás Mór).


The crew, consisting of Peter O’Sullivan, Colm O’Súillebháin, Karol Kelly, and Donal Kelly, was piloted by Carrigaline native Paul Burke. Burke used his local knowledge to navigate the shortest course possible from Crosshaven to Cobh, through Monkstown and Lough Mahon, all the way to the finish line in Cork city.
The crew prepared for the event with marathon training sessions on Lough Lein over the past few weeks, aided by coxes Orlaith O’Sullivan, Caoimhe Kelly, Aodhagán O’Sullivan, and Noel Prendergast.
Club organisers extended thanks to Colm O’Súillebháin for organising the trip, Karol Kelly for towing the boat, Breda Burke for logistical support, and the travelling supporters. Thanks were also expressed to Fossa Rowing Club for the use of their trailer over the weekend.


Flesk Valley Rowing Club Ocean to City 2026: Pictured left to right are Peter O’Sullivan, Donal Kelly, Karol Kelly, Paul Burke, and Colm O’Súillebháin.

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