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Sheahan’s Centra named as Santa’s official postal agent!

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You better watch out - well when you're on New St anyway - as something very special is happening in Sheahan’s Centra - as Santa has made them an official North Pole Postal Service (NPPS) agent for all Santa letters.

The post office will be open each day from 8am to 9pm where you can bring your letter, copy of your email or Chimney post, have it stamped and receive an official receipt. Santa was worried this year with COVID restrictions about getting his post on time. He is delighted that Sheahan’s Centra were able to oblige with this free service for all the boys and girls, and even to help out the mammies and daddies.

As well as posting your letter and getting your official stamped receipt all for free, children and young at heart will be able to view the Santa tracking map and the Robin reporting systems. Any of you wondering how the Elf on the Shelf is coping, come and see their ingenious way of protecting both yourself and them.

All letters will be collected by Reindeer Express Mail and delivered to the NPPS in the North Pole, overnight. There, a diligent team of Elves are working 24-hour shifts sorting, filing and preparing all the letters for Santa to stamp with his seal of approval.

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New Patient Advocacy Service offering support to Kerry people

A newly established Patient Advocacy Service is offering support to people in the Kerry area who want to make a complaint about the care they have received in a public hospital. The service provides free, independent and confidential information and support to people making a formal complaint about their care in a Health Service Executive […]

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A newly established Patient Advocacy Service is offering support to people in the Kerry area who want to make a complaint about the care they have received in a public hospital.

The service provides free, independent and confidential information and support to people making a formal complaint about their care in a Health Service Executive (HSE) funded public acute hospital.

People in the Kerry area looking for support can contact the Patient Advocacy Service confidential helpline on 0818 293003 to speak to a trained advocate who will help them to get information on the HSE’s complaints investigation process, called ‘Your Service, Your Say’.

The professionally trained independent advocate will support and empower the person making the complaint, with the aim of highlighting their views and concerns.

The advocate will explain to the person how to write a formal complaint and what to include in it. They will also help the person prepare for meetings with the HSE about their complaint, and they will help the person explore their options following a response from the HSE to their complaint.

“Until now, people in Kerry and across Ireland who experienced difficulties in the Irish health service often felt there was nowhere for them to turn,” Service Manager for the Patient Advocacy Service, Claire Lehane, said.

GUIDANCE

“The newly established Patient Advocacy Service offers patients the guidance and information they need to make a complaint when they are unhappy with the care they receive. It is free, independent and run by our professionally trained patient advocates who will use their compassion and knowledge to guide people through the HSE complaints process.”

The helpline is open Monday to Friday from 10am until 4pm, including lunchtimes. You can also email info@patientadvocacyservice.ie or for more information see patientadvocacyservice.ie.

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New Kerry Dublin flight takes off

By Sean Moriarty The Kerry-Dublin air route returned to the skies for the first time in nearly seven weeks today (Wednesday). Budget airline Ryanair has taken over the route following the collapse of Stobart Air on June 12. At around 1pm, one of Ryanair’s Boeing 737-800 aircraft landed at the airport after completing its 50 minute […]

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By Sean Moriarty

The Kerry-Dublin air route returned to the skies for the first time in nearly seven weeks today (Wednesday).

Budget airline Ryanair has taken over the route following the collapse of Stobart Air on June 12.

At around 1pm, one of Ryanair’s Boeing 737-800 aircraft landed at the airport after completing its 50 minute journey for Dublin.

Less than 25 minutes later it was back in the sky again for its return journey to the capital.

The flight will operate once a day until September 1 when the frequency will increase to twice daily.

“We are happy to report a positive start to the service which has been absent since early June,” the airport’s CEO John Mulhern told the Killarney Advertiser. “Ryanair intends to operate the route once a day until the end of August and has committed to restoring a twice-daily service from September.”

The route is operated on a commercial basis by Ryanair. Since 2011, Aer Lingus, through its subsidiary Aer Lingus Regional or its partners Aer Arran and Stobart Air operated the flight as a Government support Public Service Obligation (PSO). Previously, between 2008 and 2011 Ryanair operated the route on a commercial basis but withdrew at short notice as it could not make it profitable.

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