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Know Your Rights: Social Welfare Payments and COVID-19

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With all the changes over the last two years, it’s difficult to keep up to date on current entitlements. Deirdre Vann Bourke , Kerry Citizens Information Manager, briefly describes the main payments for people affected by COVID-19 for people of working age (between the ages of 18 and 66).

For more in-depth information, or advice on your specific circumstances Deirdre advises you to telephone or email your local CIC where staff will be happy to help you.

If you have no work, or less work than before

Your employer may have closed their business and sent you home. Where this is temporary, this is called a temporary lay-off. If it is permanent, you may be made redundant.

Employment Wage Subsidy Scheme

Your employer may have continued to pay you under the Employment Wage Subsidy Scheme (EWSS). EWSS is administered by Revenue through your employer’s payroll. The EWSS will end for most businesses on 30 April 2022. For businesses directly impacted by the public health restrictions introduced in December 2021, the EWSS will end on 31 May 2022. If you were getting a Working Family Payment, this will continue while you are being paid under the EWSS.

COVID-19 Pandemic Unemployment Payment

The COVID-19 Pandemic Unemployment Payment (PUP) is for employees and self-employed people living in Ireland who lost their employment due to COVID-19. The PUP payment closed to new applicants from 22 January 2022. If you have lost your job, you can apply for Jobseeker’s Benefit (JB) or Jobseeker's Allowance (JA) instead of PUP. JB is based on your PRSI contributions. JA is means tested. You apply for both payments at the same time (on the same application form) and the Department decides which one you qualify for.

If the number of days you work has decreased, you may be entitled to Short Time Work Support. You must be unemployed for three days per week (excluding Sunday) to qualify for this. You can get this even if your employer is paying you through the Employment Wage Subsidy Scheme (EWSS). If your hours have been reduced but you continue to work for more than three days per week (for example, you have been asked to work five mornings per week), you may qualify for Supplementary Welfare Allowance. You can call your local CIC to discuss your exact circumstances and possible entitlements.

Family Payments

If you are parenting alone you may be entitled to One-Parent Family Payment. The other parent of your child may have reduced the maintenance they pay to support your child. You should notify your local Intreo centre in this case. You can get an increase to your payment for up to 12 weeks. After this, your payment will be reassessed. You should also check if you qualify for Working Family Payment if you have dependent children and your hours or pay have been reduced.

If you are pregnant and getting PUP or being paid through the Employment Wage Subsidy Scheme (EWSS), you can still apply for Maternity Benefit, Parent's Benefit and Paternity Benefit. The time you spend on PUP or being paid through TWSS or EWSS is treated the same as a period of employment. If you are receiving PUP and have not returned to work before you are due to start your maternity leave, you should ask your GP to complete form MB3.

Asking for a review of your payment

If you work and also get a social welfare payment, and your hours or income from work have decreased, you can ask for your payment to be reassessed. You can continue to get both Working Family Payment and One-Parent Family Payment with your PUP.

If you cannot work because you are sick

If you are ill with COVID-19, you can get a special form of Enhanced Illness Benefit for COVID-19 absences. You may also get it if you are told by a doctor or the HSE to self-isolate or restrict movements due to being a probable source of infection. You must be in employment or self-employment to qualify. If you do not qualify for Illness Benefit for COVID-19 absences, you may be able to receive Supplementary Welfare Allowance instead. Enhanced Illness Benefit for COVID-19 absences is paid from the first day of sickness. If you cannot attend work due to illness that is not COVID-19, you can apply for standard Illness Benefit.

If your income is a mix of social welfare and pay from employment, you can continue to get your usual social welfare payment if you become sick or have to self-isolate. If your income is less than the rate of enhanced Illness Benefit you would get, you can apply to have your income topped up to this rate. This top up will not affect the other payments. If you work in the civil and public sector, you do not need to apply for Illness Benefit for COVID-19 absences as separate leave arrangements are in place.

If you cannot work because you have to look after children

If you left work to care for a child or another member of your family, you can get information and advice on the social welfare payments that may be available to you by contacting your local CIC.

If you cannot pay your rent

If you are having difficulty paying rent, you may be able to claim:

Rent Supplement or Housing Assistance Payment (HAP)

Rent Supplement is a short-term income support to people in the private rented sector who are finding it difficult to pay their rent. Rent Supplement means assessments have changed to allow for the higher rates of payments that claimants get with PUP.

You may be able to get HAP from your local authority if you are assessed as having a housing need. You have to apply to your local authority’s housing section to be included on the housing list. It is based on your means and is paid directly to your private landlord.

Going back to work

If you are returning to work you must close your COVID-19 Pandemic Unemployment Payment (PUP) claim. You can do this on MyWelfare.ie. If you are returning to work and your hours have been reduced, you may be entitled to keep or claim another social welfare payment:

* Short Time Work Support if you will work three days or fewer
* Working Family Payment if you have dependent children and will work more than 38 hours per fortnight
* Supplementary Welfare Allowance if you work more than three days (for example, you work five mornings) and are earning less than the basic social welfare rate for your family size
* Rent Supplement based on your means

All of the above, except for Short Time Work Support, depend on how much you earn from your employment.

PRSI contributions

Another point to note is that if you are getting the COVID-19 Pandemic Unemployment Payment or you are being paid under the Employment Wage Subsidy Scheme, when you apply for social insurance payments (for example, Maternity Benefit, Adoptive Benefit and the State Pension Contributory), you will be treated as if you have been paying insurance contributions based on the social insurance class you were paying before you stopped working.

For anyone needing information, advice or have an advocacy issue, you can call a member of the local Citizens Information team in Kerry on 0818 07 7860, they will be happy to assist and make an appointment if necessary. The offices are staffed from Monday to Friday from 10am to 4pm. Alternatively you can email on tralee@citinfo.ie or log on to www.citizensinformation.ie for further information.

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MARIE MEETS: No use crying over spilt milk… Unless it’s Mike’s last round

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By Marie Carroll O’Sullivan.

So, what does almost four decades on the road as a milkman look like when it finally comes to a halt?

I met Mike O’Connor at his home in Kilcummin, where the kettle was on and the tea flowed easily, with a generous dash of Lee Strand milk, of course. The very same milk Mike delivered to homes, businesses and schools across Killarney, Barraduff, Beaufort, Firies and beyond for nearly 40 years.

“I started out, and that same weekend was my sister Helen’s wedding,” he smiled. “There was no easing into it.”

Taking over from his brother Seamus (RIP), it marked the beginning of a lifetime of early mornings, familiar roads and even more familiar faces.

“The house deliveries have quietened down,” he said. “Families were bigger before. Now everyone is out working.”

His daughter Michelle recalled the famous “book” from the early years, a detailed diary of every house on the route. “You’d nearly need a degree to follow it,” she laughed, though Mike had it down to a tee.

“I’d do little jobs along the way too, bring a Killarney Advertiser from Daly’s or a few RTÉ Guides to James in the Fairview.”

It wasn’t just delivery, it was connection.

“I had great helpers down through the years,” Mike said, naming family members Moss, Cathal, Michelle, Lauren and Fiadh, along with friends and neighbours who all played their part. A real community effort.

Cards from customers were dotted around the house. One from the Doody family read:
“We have raised six children who never went without milk in their bottles or for their cereals before school.”

A simple message that says it all.

There were plenty of stories, too.


“One time a house was broken into,” Mike laughed, “they took jewellery but left the jar of change for me.”


“There were lighter moments as well,” he added.


“I was out one night and a fella, Podge Rourke, insisted on buying me a drink. I hadn’t a clue why.”

Podge reminded him of his First Holy Communion day. When he opened the door in his little communion suit to receive my daily milk delivery, I added a bob or two for his special day.

“Sure, I don’t remember these things, but wasn’t it lovely that he did?” Mike smiled.

Then more quietly, he recalled a man who stopped him to say his mother had passed, remembering the excitement of running to the door as a child when he’d see Mike coming.
“That was lovely.”

“A bit of everything,” Mike said of the job. “Tying school ties, fixing lawnmowers, passing messages.”

During the COVID-19 pandemic, that role meant even more.

“I delivered milk and conversation. People were frightened. I had time to stop and chat, the roads were so much quieter too.”

He credits Lee Strand as “an excellent group to work with,” and in a line that sums up decades of trust,

“I left without owing a bob, and there was nothing owed to me either.”

Time off was rare. In all those years, Mike took just one week away while his wife covered the route.

Even a trip to the Aran Islands turned into an adventure of breakdowns and nonstop phone calls.

“You couldn’t write it,” he laughed.

So what now?
“I want to see what it’s like to do nothing. I’m 69, and tomorrow is promised to no one.”
After 40 years of early mornings, loyal customers and a route that rarely missed a beat, Mike O’Connor has finally clocked off.

Though knowing Mike, he won’t stay idle for long, but at least now the only schedule he has to keep is his own.

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Plaza Hotel to host ‘Millionaire’ style quiz for Ian O’Connell Trust

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A unique “Who Wants to Be a Millionaire” style team quiz will take place at the Killarney Plaza Hotel on Friday, April 17, to raise funds for the Ian O’Connell Trust.

The event, which is being organised by volunteers from Killarney, Dublin, and Cork, promises a new type of entertainment for the area.

Teams of four can enter for €40, which works out at €10 per person. The quiz is scheduled to run from 8pm until 10.30pm.

Organiser Liam Daniels, who met Ian following his life-changing accident, has been involved in providing wheelchair-adapted vehicles to Ian through the All Ireland GAA Golf Challenge.

“I first met Ian after his accident and I along with some others have organised and supplied wheelchair adapted vehicles to Ian through the All -Ireland GAA Golf challenge,” said Liam Daniels. “A great evening’s entertainment is guaranteed in the Plaza hotel on Friday 17th April. Funds raised will be directed to the Ian O’Connell trust.”

The format follows the famous television show where teams must answer multiple-choice questions to progress.

“In what is certainly new to the area the challenge is a ‘Who wants to be a millionaire’ type quiz,” Liam explained. “The teams can give an answer immediately or go 50/50, obviously no need to phone a friend as your friends will be with you at the table!”

Due to high interest and limited table capacity, organisers are advising the public to book in advance. Those wishing to enter a team can do so by contacting 087 2746271.

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