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KNOW YOUR RIGHTS: Small Claims Procedure

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Q: What is the purpose of the Small Claims Procedure?

The aim of the Small Claims Procedure (also known as the Small Claims Court) is to provide an inexpensive, fast and easy way for consumers and businesses to resolve disputes without the need to employ a solicitor. Both the person making the claim (the claimant) and the respondent (the person you are claiming against) must be living or based within the State. If either party lives or is based in another EU member state, the European Small Claims Procedure should be used. The small claims procedure is provided by the local District Court offices.

What kind of issues are dealt with through the Small Claims Procedure?

The following types of consumer claims can be dealt with under the Small Claims Procedure:

* Consumer claims such as for faulty goods or bad workmanship. You must have bought the goods or service for private use from someone selling them in the course of business. Claims can also be made for minor damage to your property.
* Claims for the non-return of a rent deposit for certain kinds of rented properties, such as, a holiday home or a flat in a premises where the landlord also lives.
* The claim cannot exceed €2,000.

Are there some consumer claims not covered by the Small Claims Procedure?

Consumer claims cannot be made through the Small Claims Procedure for debts, personal injuries or breach of leasing or hire-purchase agreements.

Is there a fee for making a claim?

The current fee for making a claim through the Small Claims Procedure is €25. This fee is payable by cheque (made out to the Small Claims Registrar) or postal order. The Small Claims Registrar will accept the fee in cash if you pay it in person. If you apply online, you are required to pay online. If your claim is accepted as suitable for the Small Claims Procedure the fee is not refunded, even if your claim is successful.

How do I apply to have a claim dealt with by the Small Claims Procedure?

You can access detailed guidance on how to apply to the Small Claims Registrar on the Courts Service website www.courts.ie. You can print an application for the Small Claims Procedure from the website. This application form is also available from your local Citizens Information Centre or from the local District Court offices. Staff in the District Court office can help in completing the application form. It is important when completing the application form to give all the necessary information. This will help the Small Claims Registrar to process your claim and try and resolve the dispute. If no resolution can be reached, it will also make it easier to enforce a Decree (or court order) if one is granted. You can also make an application for the Small Claims Procedure online. Using Courts Service Online you can create and pay for a small claim application. You can also check the status of your online small claim securely, using a username and password. To create a claim online you need a credit or debit card and an email address to which you have access.

Where do I apply?

The Small Claims Procedure is provided through local District Court offices. You make your claim to the District Court office in the area either where:

* The person you are making a claim against lives or carries on business 
* Where the contract was made 
* Where the damage to property took place

You will find a list of District Court areas on the Court Service website.

What is the European Small Claims Procedure?

The European Small Claims Procedure provides an inexpensive and easy way for someone to pursue a cross-border claim without the need to employ a solicitor. Similar to the Small Claims Court it can be used in civil and in commercial matters. The claim cannot exceed €5,000. It is an alternative to other options that may exist under the national laws of EU member states.

The fee for the European Small Claims Procedure is €25. You may have to pay for the translation of your documents if they are in a language the defendant does not understand. If you win you can claim for such additional costs. If you lose, however, you may have to pay for any translation or other costs incurred by the defendant.

What cases does it apply to?

The procedure applies to cross-border cases. In other words, the party with whom you are in dispute must be domiciled or habitually resident in another member state and you are pursuing the action in Ireland. It allows you, for example, to make a claim in Ireland for a faulty product which you bought online from someone living in another EU country.

How do I apply to the European Small Claims Procedure?

European Small Claims Procedure claim forms are available from your local District Court office. You cannot make a claim online but can download the claim form from the Courts Service website www.courts.ie. You must complete the form, giving details of your claim, the amount you are seeking and any other details required. You must give the name and full physical address of the party you are in dispute with, even if it is an online business.

The completed claim form together with any supporting documentation and the fee must be lodged with the Registrar in the local District Court office.

For more detailed information on the Small Claims Procedure and European Small Claims Procedure, you can call a member of the local Citizens Information Service in Kerry on 0818 07 7860. The telephone lines are staffed from 10am to 4pm from Monday to Friday. The National Phone Service is available on 0818 07 4000 Monday to Friday 9am to 8pm.
Alternatively, you can email on tralee@citinfo.ie or log on to www.citizensinformation.ie.

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Help reduce the appearance of cellulite  

By Jill O’Donoghue from Killarney Toning and Beauty Studio Needless to say we all know what cellulite looks like, but there are many ways to reduce its appearance and help […]

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By Jill O’Donoghue from Killarney Toning and Beauty Studio

Needless to say we all know what cellulite looks like, but there are many ways to reduce its appearance and help us look and feel better about it.

Yes, people often assume it’s down to a weight issue but it is associated with diet and exercise. It can affect all ages, male and female. There are many ways to help reduce and eliminate it.

Nothing can substitute for eating a healthy diet and getting enough exercise. Just as with other signs of ageing, cellulite is best managed first and foremost by focusing on maintaining a healthy weight long term. But certain topical treatments may help it become less noticeable and improve skin’s overall appearance, if used regularly. Dry body brushing is one technique to try by brushing upwards every day towards the heart for increased blood circulation.

Using anti-cellulite products can help if you are doing regular exercise and watching your diet, but if you feel you need a boost to get you headed in the right direction, there is a few different salon treatments that can be of benefit.

The Universal Contour Body Wrap is a great treatment which results in inch loss due to the detoxing effect of the sea clay or also the Electro Cellulite Massage rollers (ECM) by CACI Machine, which is a 12-session course over four weeks, this is recommended for desired results.

Pilates is always an amazing lifestyle choice. Having the toning tables for the past 30 years in Killarney, we are lucky to hear the amazing results from our clients past and present. Some have even been with us since we started! The male and female reviews have reported reduced cellulite with weekly appointments, improved posture, increased energy and mostly reduced cellulite.

To book an appointment or to find out more information, call 064 6632966. 

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Car dealers are now hubs for Ukrainian donations

Two Kerry-based car dealers are part of a national campaign to provide essential aid for Ukraine. Donagh Hickey Motors in Rathmore and Adam’s of Tralee are the two local garages […]

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Two Kerry-based car dealers are part of a national campaign to provide essential aid for Ukraine.

Donagh Hickey Motors in Rathmore and Adam’s of Tralee are the two local garages that have signed up for the project.

Under the scheme, the garages will be used as collection hubs for essential equipment that will be transported to the war torn country.

“We have a very large and loyal customer base and we are appealing through them to make donations,” Adam’s of Tralee General Manager, Marcus O’Shea, told the Killarney Advertiser.

“Any dealer could have signed up for this but we are one of only two in Kerry to do so.”

The garages, following advice from humanitarian agencies in Ukraine, have created a very specific list of what is urgently needed out there.

These include generators, solar battery chargers, batteries, power banks, flashlights, drones and tablets.

Medical equipment like First Aid kits (NATO standard) and other medical items are also sought.

People can assist by either dropping goods to the two garages or by making a donation via www.safeharbourforukraine.org.

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