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Kerry company helps over 10,000 passengers travel smoothly

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Kerry company SafeScore headquartered in the RDI Hub in Killorglin, has launched an exciting new partnership with a mainland European hub, Ljubljana International Airport, of the Fraport group.

Slovenia’s flagship airport is putting their passenger experience first by ensuring their easy access to clear and useful travel information. Their recent partnership with Irish based travel data company, SafeScore, allows them to keep travellers up-to-date and prepared for their journey.

Accessed via a widget on Ljubljana International’s website, SafeScore offers users everything from testing requirements to vaccine brand acceptance, all condensed into bite-sized paragraphs. This feature, allowing passengers to access information via their phones, laptops, or tablets, has already been used by over 10,000 visitors, and that number is growing daily.

Frustrations and delays have become standard scenes witnessed in airports around the world. Heathrow famously experienced ‘hours-long’ queues, further exacerbated by a staff shortage thanks to self-isolation requirements. Complicated documentation requirements add to queue-waiting times, as passengers arrive under-prepared, some have bought and paid for the wrong COVID test, and are denied boarding, while others are faced with last minute quarantine costs they hadn’t anticipated. In Portugal alone, over 2,500 passengers, and 41 airlines were fined for failing to meet the local PCR testing requirements over December and January.

Now, Ljubljana Airport is changing this narrative, and the positive passenger experience reflects this. Speaking about the project, Monika Jelačič, communications expert and the head of the project at the airport said “this is exactly what our passengers need, personalised, simple explanations of the travel restrictions".

"Other airports are simply providing a link to a Government website, but this isn’t very helpful. We’ve gone the extra mile with SafeScore and are very pleased with the results."

SafeScore’s CEO, Nicholas Gorman added that “Ljubljana airport is extremely progressive".

"They are the first airport on mainland Europe to take this approach and the response has been incredible. We expect fewer passengers to be denied boarding at the airport in the coming months, shorter queues, happier passengers and cost-savings by freeing up airport staff capacity. We’ve solved a very complex problem and personalised it for Ljubljana.”

The travel and tourism industry has faced a massive loss of jobs, and revenue during the pandemic, an estimated 62 million in 2020 alone, according to the WTTC. Changing travel rules and requirements exacerbate the tenuous situation, and confusing passengers does little to re-ignite travel enthusiasm.

SafeScore and Ljubljana airport are working to alleviate these struggles.

“By putting our customers at the heart of everything we do, we are doing our part to restore confidence in travel as soon as possible. Other airports offer food delivery, waterfalls, expansive duty free options and other great experiences. We begin looking after our customers before they even arrive," Jelačič said.

This new partnership marks SafeScore’s second in Europe, as Kerry International Airport launched its SafeScore Travel widget in October of 2021.

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Festive jumpers and a Kerry jersey brings fundraiser to €10k

By Michelle Crean Jumpers have helped to raise almost €10k so far – but now it’s a very special jersey which could drive the fundraising numbers up! A Kerry football […]

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By Michelle Crean

Jumpers have helped to raise almost €10k so far – but now it’s a very special jersey which could drive the fundraising numbers up!

A Kerry football jersey signed by the 2022 All-Ireland winning team is up for grabs via a fundraising link once a donation is made to the Presents for Palliative fundraiser.

On Friday eight local schools including Holy Cross Mercy, Killarney Community College, Presentation Monastery, Lissivigeen, St Brendan’s College, St Brigid’s, St Francis Special School, and St Oliver’s
swapped their uniforms for their most colourful festive gear with funds going to help the amazing services in the Palliative Care Unit/Kerry Hospice Foundation.

“The day took place across the schools involved last Friday (December 2) and looks like it has been a success,” teacher Elaine Moynihan from St Brendan’s College told the Killarney Advertiser.

“The donations from the schools are still being counted but students look to be on their way towards making their goal of €10k.”

The iDonate ‘Fundraising For Kerry Hospice Foundation’ has been very helpful in this regard, she added.

“Anyone who donates via the link and leaves their name will be in with a chance to win a Kerry jersey signed by the 2022 All-Ireland winning team which will be presented to them before Christmas by a couple of members of the team.

“This was organised by the students involved in the fundraiser as a way to say thanks, and give back, to the members of the community who have gotten involved in the event – the link is live until December 18 and the draw will be made the following day.”

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Killarney punter secures €50,000 in EuroMillions draw

A lucky Killarney punter got an early Christmas present when they scooped €50,000 in the EuroMillions ‘Ireland Only Raffle’. The winning ticket, sold in the Lidl supermarket on the Tralee road, was […]

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A lucky Killarney punter got an early Christmas present when they scooped €50,000 in the EuroMillions ‘Ireland Only Raffle’.

The winning ticket, sold in the Lidl supermarket on the Tralee road, was valid for Tuesday night’s special draw.

The Killarney winner was one of 10 who each secured the €50,000 windfall.

“The National Lottery can reveal that three players in Dublin, three players in Cork and one player in Kerry, Roscommon, Kildare and Wexford all scooped the special raffle prize which was the seventh of 12 draws in the National Lottery’s ’12 Draws of Christmas’ promotion,” said a National Lottery statement.

The eighth draw will take place tonight (December 9) where 10 more players are guaranteed to win the amazing prizes.

Meanwhile, a player in Belgium scooped the EuroMillions Jackpot prize worth an astonishing €142,897,164.

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