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Jadwiga returns as new Deputy General Manager

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By Michelle Crean  

A familiar face has returned to The Gleneagle Hotel as Jadwiga Surmiak has been appointed the hotel's new Deputy General Manager.

Previously Jadwiga worked there for over 10 years beginning her career in hospitality in 2006 as a waitress in The Gleneagle Hotel’s Flesk Restaurant. Her flair for customer service and dedication to her work secured her a place on the hotel group’s Trainee Management Programme.

Jadwiga subsequently rose through the managerial ranks gaining experience in various roles including Bar Manager and Front Office Manager.

Her career trajectory continued with Killarney’s Great Southern Hotel where she held the roles of conference and banqueting manager, followed by food and beverage manager before being promoted to operations manager.

Jadwiga’s return to The Gleneagle Hotel has been hugely welcomed by the entire team.

“Jadwiga has amassed a wealth of experience during her career to-date," Gleneagle Group CEO, Patrick O’Donoghue, said.  

"She was an integral part of our team for over a decade and we are delighted to welcome her back as Deputy General Manager."

Jadwiga said that “much has changed at The Gleneagle" since she last worked there.

"The hotel had undergone massive refurbishment, it has been elevated to four-star status by Fáilte Ireland and it has opened Hotel67. I am delighted to re-join The Gleneagle at this exciting time and I look forward to working with the team here to deliver exceptional guest experiences in the months and years ahead.”

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Kerry coaches firm honoured with All-Ireland title

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Kerry Coaches named All-Ireland All-Star Bus & Coach Company of the Year 2025

Killarney-based Kerry Coaches has been named All-Ireland All-Star Bus & Coach Company of the Year 2025 by the All-Ireland Business Foundation. This recognition also marks Kerry Coaches’ second Business All-Star Accreditation, having received its first accolade in 2024.

Founded in 1957, Kerry Coaches has established itself as a leader in the Irish transport industry, known for its exceptional service and commitment to quality.  With a fleet of over 100 modern chauffeur vehicles, mini-buses and coaches the company provides a wide range of transport services, including corporate travel, executive golf transportation and bespoke tours throughout Ireland and Scotland.

 Speaking on the achievement, Mike Buckley, Director of Kerry Coaches, said:

“We are incredibly proud to receive this national recognition from the All-Ireland Business Foundation. It’s a true reflection of the dedication, professionalism, and passion shown by every member of our team. Our mission has always been to deliver exceptional travel experiences, and this award reaffirms our position as a leader in the industry.”

Announcing the news of Kerry Coaches’ achievement, Deputy Chair of AIBF’s Adjudication Board, Kieran Ring, said: “It is my pleasure to commend Kerry Coaches for its outstanding performance in achieving the Business All-Star accreditation. After a thorough review, the firm has been honoured with All-Ireland All-Star Bus & Coach Company Of The Year 2025. Kerry Coaches is distinguished not only for its superior fleet but also for its exceptional team, some of whom have been with the company for over 25 years. This seasoned team brings an extraordinary level of knowledge and expertise, ensuring that every client experience is exceptional.”         

Managing   Director   of   the   All-Ireland   Business   Foundation, Kapil   Khanna, said:  “The accreditation, which is now held by over 700 firms, is needed by the thousands of small and medium businesses which operate to their own standards but have nothing to measure them by.”

He   added: “We   evaluate   a   company’s   background, trustworthiness and performance, and we speak to customers, employees and vendors. We also anonymously approach the company as a customer and report back on the experience. The business goes through at least two interviews and is scored on every part of the process against set metrics.”

About The All-Ireland Business Foundation

The All-Ireland Business Foundation is an autonomous national accreditation body tasked with enterprise development and the promotion of Best-in-Class Irish businesses.

As the accreditation body for the Business All-Star mark, the AIBF recognises Best-In-Class Irish 

businesses.   Companies   that   merit   recognition   based   on   an   independent   audit   of   their performance, reputation, and customer-centricity.

Business All-Star Accreditation Is The Nation’s Symbol Of Trust. Currently, there are over 700 

companies that are accredited by AIBF. Since 2014, over 5000 companies have participated in their programmes.

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Trainee Blacksmith forging a career at Muckross Traditional Farms

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Phillip Pestor-Young, a trainee blacksmith from County Kildare, is currently gaining experience under Master Blacksmith Tom Allison at Muckross Traditional Farms.

Pestor-Young is enrolled in the All-Ireland Heritage Skills Programme. This programme is a cross-border educational initiative by the King’s Foundation, The Heritage Council, and the Historic Environment Division in Northern Ireland. 

Prior to moving to Ireland in 2019, Phillip trained as an engineer and fabricator in the UK. He is now developing his blacksmithing skills in Kerry.

For more information on the program, visit https://kings-foundation.org/study/all-ireland-heritage-skills-programme/.

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