News
Know Your Rights: Non-Geographic Numbers
Question: What are non-geographic numbers?
Answer: A non-geographic number (NGN) is any number beginning with 1800, 1850, 1890, 0818 or 076.
NGNs are used by Irish businesses, charities and other organisations to deliver services like helplines. Calls to 1800 numbers are free. Calls to 1850, 1890, 0818 and 076 numbers cost the same as calling a landline, and are included in ‘call bundles’ that include landline calls. This means that, when you call an NGN, it is either deducted from your bundle, or charged on a per-minute basis.
What is changing?
From January 1, 2022, there will only be two NGN numbers: 1800 and 0818. Organisations using 1850, 1890 or 076 numbers are now updating their contact details.
Why are the changes happening?
Many people avoid calling 1850, 1890 and 076 numbers because they think they are confusing and expensive. ComReg is reducing the number of NGNs to simplify NGNs for consumers.
From January 2022, there will be just two NGNs – 1800 (Freephone) and 0818 (Standard rate). This makes call costs easier to understand.
What happens if I call an 1850, 1890 or 076 number in 2022?
From January 1, 2022, all 1850, 1890 and 076 numbers will be withdrawn from service and you will not be able to use them. You can check an organisation’s website and social media channels for their new contact details.
You can also get information and advice from:
The Citizens Information Phone Service: Call 0818 07 4000 (Monday to Friday, 9am to 8pm).
Our national call back service: Visit citizensinformation.ie/callback to request a phone call from an information officer.
You can contact your local centre by email or phone using the details in the Find a Centre page on citizensinformation.ie.
_____________________________________________________________________________________
During COVID-19, you can find comprehensive integrated information online at citizensinformation.ie/covid19/ and you can get daily updates on what’s changed on Twitter at @citizensinfo.
You can also get information and advice from:
Tralee on Tel: Call 0818 07 7860, Monday – Friday (10am-4pm)
The Citizens Information Phone Service: Call 0818 07 4000, Monday to Friday, 9am – 8pm
Our national call back service: Visit citizensinformation.ie/callback to request a phone call from an information officer.
News
Public realm works begin on Main Street and Kenmare Place
Repair works for the Killarney Public Realm project officially commenced on Monday, April 20, following approval from the Department of Housing, Local Government and Heritage. This phase of the project, […]
Jordan Lee selected for Ireland’s Para Athletics relay team
Killarney Valley AC has celebrated another historic milestone following the selection of international Paralympic athlete Jordan Lee for Team Ireland’s first-ever Para Athletics 4x100m Universal Relay squad.
The selection marks a landmark step for Irish Para Athletics, with the newly formed team focusing its long-term sights on the Los Angeles 2028 Paralympic Games. Jordan, a high-jump specialist, has recently added the shot putt to his competitive disciplines, and his performance through recent trials secured his place in this groundbreaking relay unit.
The Universal Relay is a unique event in Para Athletics, featuring athletes from different impairment groups competing together. Everyone at KVAC and across the town has extended their best wishes to Jordan as he prepares to represent Ireland on the global stage.
Public realm works begin on Main Street and Kenmare Place
Repair works for the Killarney Public Realm project officially commenced on Monday, April 20, following approval from the Department of...
Jordan Lee selected for Ireland’s Para Athletics relay team
Jordan Lee selected for Ireland’s Para Athletics relay team Killarney Valley AC has celebrated another historic milestone following the selection...
KIFF Film Club to screen Gerry Adams documentary
KIFF Film Club to screen Gerry Adams documentary The Kerry International Film Festival (KIFF) Film Club continues its monthly series...
Members of the Killarney Racegoers Club pictured at Linehan’s Bar for the presentation of a €2,000 cheque to the Kerry Hospice Foundation
GENEROUS CONTRIBUTION: Members of the Killarney Racegoers Club pictured at Linehan’s Bar for the presentation of a €2,000 cheque to...
Legion GAA Club’s set dancers claimed the County Final title in Set Dancing
Killarney Legion GAA Club’s set dancers recently claimed the County Final title in Set Dancing at Scór na bPáistí, held...
Fossa Swimmers make a splash at County Finals
The Fossa Swim team pictured at the Tralee Sports Complex following their successful outing at the County Finals of the...
On the Ball Part 2 of the Mikey Daly Interview
Éamonn Fitzgerald EF: Killarney Celtic are invited to participate in an Irish competition. That has big financial implications for travel,...
LUKE MANGAN recently caught up with Kerry FC’s manager, Colin Healy.
He spoke to him about his careers as a player and manager. Here’s how it went: When you began your...
Home cup tie for St Paul’s could be epic
Paudie O’Connor National Cup (Round 1) Utility Trust St Paul’s v GCU Brunell Saturday 7.30pm Killarney Sports and Leisure Centre...
Chances of Kerry v Cork Munster final in 2026 decrease as Munster GAA delay seeding plan
After facing a backlash from Limerick, Clare, Waterford and Tipperary players, Munster GAA have postponed their plan to keep Cork...
