News
Know Your Rights: Non-Geographic Numbers
Question: What are non-geographic numbers?
Answer: A non-geographic number (NGN) is any number beginning with 1800, 1850, 1890, 0818 or 076.
NGNs are used by Irish businesses, charities and other organisations to deliver services like helplines. Calls to 1800 numbers are free. Calls to 1850, 1890, 0818 and 076 numbers cost the same as calling a landline, and are included in ‘call bundles’ that include landline calls. This means that, when you call an NGN, it is either deducted from your bundle, or charged on a per-minute basis.
What is changing?
From January 1, 2022, there will only be two NGN numbers: 1800 and 0818. Organisations using 1850, 1890 or 076 numbers are now updating their contact details.
Why are the changes happening?
Many people avoid calling 1850, 1890 and 076 numbers because they think they are confusing and expensive. ComReg is reducing the number of NGNs to simplify NGNs for consumers.
From January 2022, there will be just two NGNs – 1800 (Freephone) and 0818 (Standard rate). This makes call costs easier to understand.
What happens if I call an 1850, 1890 or 076 number in 2022?
From January 1, 2022, all 1850, 1890 and 076 numbers will be withdrawn from service and you will not be able to use them. You can check an organisation’s website and social media channels for their new contact details.
You can also get information and advice from:
The Citizens Information Phone Service: Call 0818 07 4000 (Monday to Friday, 9am to 8pm).
Our national call back service: Visit citizensinformation.ie/callback to request a phone call from an information officer.
You can contact your local centre by email or phone using the details in the Find a Centre page on citizensinformation.ie.
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During COVID-19, you can find comprehensive integrated information online at citizensinformation.ie/covid19/ and you can get daily updates on what’s changed on Twitter at @citizensinfo.
You can also get information and advice from:
Tralee on Tel: Call 0818 07 7860, Monday – Friday (10am-4pm)
The Citizens Information Phone Service: Call 0818 07 4000, Monday to Friday, 9am – 8pm
Our national call back service: Visit citizensinformation.ie/callback to request a phone call from an information officer.
Kilcummin Parish to celebrate golden jubilee of local church
Our Lady of Lourdes Church in Kilcummin will celebrate its 50th anniversary on June 20.
Parishioners and members of the wider community are invited to attend a special anniversary Mass to mark the local milestone. The parish will welcome Bishop Ray Browne to lead the golden jubilee celebrations.
The anniversary Mass is scheduled for 7.30pm, and refreshments will be served for all attendees immediately afterward.
Picture Caption: Our Lady of Lourdes Church in Kilcummin, which celebrates its 50th anniversary on Saturday 20th June. Photo: Sean Kelly
Donal Cremin retires from Scoil Phobail Sliabh Luachra
Staff at Scoil Phobail Sliabh Luachra in Rathmore gathered in late May to mark the retirement of long-serving teacher and former ASTI President Donal Cremin at a function held in the Brehon Hotel.
Donal had been a member of the teaching staff since the school opened in 1998, working initially as a metalwork and technical graphics teacher before transitioning into his role as a school guidance counsellor. His career in education spans several decades, including 15 years at Scoil Mhuire gan Smál in Blarney. Prior to entering teaching, he worked as a senior craftsman at the Sugar Factory in Mallow.
Throughout his career, Donal was a prominent advocate for workers’ rights within the Association of Secondary Teachers, Ireland (ASTI). He held multiple positions within the union, including school steward, Board of Management representative, and regional representative. In 2023, he became the first Kerry person to be elected as President of the ASTI.
Outside of his professional life, Donal has been a long-standing volunteer within the credit union movement, serving in various local and national capacities over several decades.
The retirement event was widely attended by past and present colleagues. Donal was joined at the celebration by his wife Maureen and their children, Aidan, Maria, and
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