News
Second freephone number set up for Digital COVID Certificates

Due to high demand, a second freephone number has been established today (Tuesday), for those seeking their EU Digital COVID Certificate (DCC).
The new number, 1800 807 008, will cater for a significantly higher number of calls.
Increased numbers of agents are available to answer queries in relation to vaccination certificates and to allow members of the public request a recovery certificate.
The call centre will be focused on dealing with urgent queries in the short-term, and the Department of Health is requesting that only those with an urgent query contact the centre this week i.e. those who are travelling in July.
The EU Digital COVID Certificate (DCC) is proof (in digital or paper format) that you have either been vaccinated against COVID-19 or received a negative COVID-19 test result or recovered from COVID-19 in the last six months.
Your free Digital COVID Certificate will help you to travel safely and more easily within the EU during the COVID-19 pandemic. Find out more on gov.ie/travel.
You can request your certificate at any stage over the coming weeks. Queries in relation to a certificate of a COVID-19 test obtained privately can be directed to your test provider. If you need general travel advice, please go to gov.ie/travel.