Connect with us

News

New Patient Advocacy Service offering support to Kerry people

Published

on

0205586_PASlogoTagline.jpg

A newly established Patient Advocacy Service is offering support to people in the Kerry area who want to make a complaint about the care they have received in a public hospital.

The service provides free, independent and confidential information and support to people making a formal complaint about their care in a Health Service Executive (HSE) funded public acute hospital.

People in the Kerry area looking for support can contact the Patient Advocacy Service confidential helpline on 0818 293003 to speak to a trained advocate who will help them to get information on the HSE’s complaints investigation process, called ‘Your Service, Your Say’.

The professionally trained independent advocate will support and empower the person making the complaint, with the aim of highlighting their views and concerns.

The advocate will explain to the person how to write a formal complaint and what to include in it. They will also help the person prepare for meetings with the HSE about their complaint, and they will help the person explore their options following a response from the HSE to their complaint.

“Until now, people in Kerry and across Ireland who experienced difficulties in the Irish health service often felt there was nowhere for them to turn," Service Manager for the Patient Advocacy Service, Claire Lehane, said.

GUIDANCE

“The newly established Patient Advocacy Service offers patients the guidance and information they need to make a complaint when they are unhappy with the care they receive. It is free, independent and run by our professionally trained patient advocates who will use their compassion and knowledge to guide people through the HSE complaints process.”

The helpline is open Monday to Friday from 10am until 4pm, including lunchtimes. You can also email info@patientadvocacyservice.ie or for more information see patientadvocacyservice.ie.

Advertisement

News

Céilí Mór will send ‘em home sweatin’

It will be a case of all around the house but mind the dresser at a traditional Céilí Mór which will be one of the real entertainment highlights of this […]

Published

on

It will be a case of all around the house but mind the dresser at a traditional Céilí Mór which will be one of the real entertainment highlights of this year’s St Patrick’s Festival in Killarney.

It will take place on the eve of the big feast day in the Killarney Great Southern and there will be a wonderful party atmosphere guaranteed on the night.
Providing the tunes will be the very highly regarded Uí Bhriaín Céilí Band and they promise to send everybody home sweating after what will be a memorable night for locals and visitors.
The March 16 céilí will commence at 9.00pm and continue right through until midnight and the admission for a wonderful night of pure Irish trad is just €10.00.
Bookings can be made on the festival website or patrons can pay at the door on the night.

Continue Reading

News

St Brendan’s student Aodhagan O’Sullivan crowned CPR champion

Published

on

By

Aodhagan O’Sullivan, a student at St Brendan’s College, Killarney, has been named the 2026 School CPR Challenge Champion.

The prestigious award was presented on Thursday, 26 February, during a large-scale event at the Gleneagle Hotel, where approximately 300 students from post-primary schools across the county gathered to compete for the title of “who can compress the best.”


Now in its fourth year, the event is organised by the Killarney Cardiac Response Unit (KCRU) Community First Responders.

The KCRU is a volunteer-led group that provides vital emergency response services to Killarney, Beaufort, Killorglin, Firies, Rathmore, and Kenmare.

The challenge focused on “Quality CPR” (QCPR), combining a high-stakes competition with practical life-saving training and the chance for students to engage directly with local emergency and community services.


The competition utilised advanced QCPR technology to measure the depth and rate of compressions, ensuring that students aren’t just learning the motions, but are performing life-saving techniques to a clinical standard.

Beyond the competitive element, the day served as an educational hub, highlighting the “chain of survival” and the importance of immediate bystander intervention in the event of a cardiac arrest.


The 2026 challenge was made possible through the support of the Vodafone Foundation, The Gleneagle Hotel, and First Aid Systems Ltd, alongside a variety of local sponsors. Organisers praised the enthusiasm of the 300 participants, noting that such events are essential for building a “heart-safe” community and equipping the next generation with the skills to save a life.

Attachments

Continue Reading

Last News

Sport