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MARIE MEETS: 20 Years of five-star magic from Maura Moriarty

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“The love bug of hospitality and tourism, and the buzz that went with it, hit me from an early age.

It began as a summer job, many moons ago at the Three Lakes Hotel run by the King family, a hotel with a unique family atmosphere which we all enjoyed. We worked breakfast, lunch and dinner and a wedding too if it was on the cards. I then moved to Cork to Hayfield Manor, still owned by the lovely Scally family. This was a game changer in fine-tuning attention to detail and the standards that go with the efficiency and personalised touch of maintaining the five-star standard. It was a personal goal to deliver the 'Wow' factor and premium service to each guest that walked through the doors of Hayfield Manor”.

“In 2004, 20 years ago, I moved back to my hometown Killarney, where Pat and Marie Chawke gave me the opportunity of working as Food and Beverage Lounge Supervisor at the five-star Aghadoe Heights Hotel,: Maura explained.

It was clearly visible from simply looking out the window how one would feel 'the wow' ever before experiencing the relaxation of premium and personalised comfort, not to mind the extravagance of the surroundings before a guest's anticipated needs might be met.

A panoramic, therapeutic view of Killarney's beautiful lakes and mountains where nature really lives its best life in all weather!

“At the Heights Bar and Lounge, I'm at home Marie. A casual lunch, an evening meal, a family get-together or a wedding day, I've been blessed to work in these surroundings for the past 20 years with great staff and management down through the years, some of which I consider extended family members. Working as a team is key and I particularly enjoy welcoming new staff to this team, showing them the ropes. I love to see them excel”. Maura siad.

 “Surely you've seen lots of changes in those ropes over the last 20 years Maura”? I asked.

“Yes, it sure has, but in general, it will always be maintaining a high standard, and consistency and giving each guest the five-star personalised touch,” Maura explained.

Maura experienced a flip in the magic of this five-star wand when she married Padraig (affectionately known as PC - head concierge at the Killarney Park Hotel) at the penthouse in Aghadoe.

“The staff awaited my arrival with a guard of honour as I entered. It was a wonderful feeling to be on the receiving end of a product I put my heart and soul into. Many celebrities such as Meat Loaf, Cold Play, The Cranberries, Mary McAleese, Morrissey, Westlife have passed through this door but we treat everyone the same. Something I can vouch for personally.” Maura  said.

I needed to ask Maura, about the helter-skelter nature and ever-changing schedule of a busy hotel, and how she copes with achieving a healthy work/life balance over a lengthy 20 years delivering a five-star service at Aghadoe, all the while raising a family and balancing shifts with her hospitality husband PC.

“I have 3 children – Daniel is in construction and Eimear is studying Business in Cork and Aoibheann is in fifth class at Lissivigeen National School. The balancing of it all is down to my parents Mary and Donie Moriarty.

They have always been the backbone to me and all my siblings since the day we were born. They are the biggest cog in the wheel of making family life work. I've been offered managerial promotions down through the years and the hotel has been fantastic in facilitating family life, but my friends and family are everything to me and balancing that is my priority.

“I thoroughly enjoy delivering five-star standard to guests for 40 hours of my working week but giving five stars to my nearest and dearest is of equal importance too. I love the simple things in life like walking my dog Toby in the National Park. We love Kerry and its beaches especially Cromane, Inch, and Valentia as an extended family, making memories and spending quality time together. It's the little things.” Maura added. 

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WEEK 14: Felicity’s Summer in Killarney

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WEEK 14
Felicity’s Summer in Killarney





Previously: Here on Dundag it was far easier to relax than anywhere else. They had a picnic blanket, some cold drinks and what felt like all the time in the world.

“I can’t believe I leave on Monday” Felicity said tiredly.

“Neither can I. This summer has flown. Tell me you have plans to come back sometime soon though? I don’t think Sheila and I can be as good of a mischief-making duo as me and you.”

Felicity had already spoken with her parents about her return to Killarney. “I’d like to come back for Halloween. Who knows, with my apprenticeship you may be seeing a lot more of me.”

Felicity glanced at Jack, who was looking far out over the lake. “That wouldn’t be so bad.” He paused. “There’s loads of things to do in Kerry around Halloween. There are countless events and festivals in the surrounding towns and parishes.”

“That would be nice. I love Halloween, it would be great to see how ye do it down here.” A few years ago she and her friends had run a school scare event in Dublin, for TYs and above only. It had been some of the best fun they’d had in school together.

“It’s going to be really strange not having you just around the corner anymore. I’ve gotten so used to showing up at Sheila’s and you being there.”

Knowing that her friends were going to miss her so much made Felicity’s chest twist. She knew that Auntie Sheila wasn’t looking forward to her leaving either. “At least I’ll be back soon. You’ll be seeing me off of the train before you can blink.”

“Yeah, I can’t wait.”

A few hours passed before Felicity and Jack returned to Hedgerow Place. Jack dropped her off at the door, promising to meet her at the bus station tomorrow to see her off. Felicity trudged towards the door morosely.

Auntie Sheila met her on the other side with a sad smile. “Hopefully you’ll be back soon poppet. I suppose for now you should probably pack.”

Felicity nodded and made her way upstairs. She entered the spare room , her room now, really. Auntie Sheila had offered her it permanently if she were to get her apprenticeship. That would be a dream come true, to live in Killarney and have something as exciting as an apprenticeship to work on.

Felicity packed slowly. She let herself daydream about what her life could look like, and how easy it would be to sink into it. Thoughts of coming back here, to a room that was fully hers circled around her head. Felicity looked around her room as she slowly progressed towards fitting her whole summer into just the two small suitcases and backpack that she had come to Killarney with.

It felt like her experiences were too big, too meaningful to pack away with her. Too much had happened this summer to pack it all away. The only solace, Felicity thought, was that she had to go so that she could come back again.

The Bus
Now she was standing once more at Killarney Bus Station, waiting to get the Expressway back to Cork before the next leg to Dublin. Auntie Sheila and Jack both stood nearby waiting to see her off.

Felicity had spent the last few days packing, reminiscing on her time in Killarney as if it were years ago, and had not started a mere three months previously. The adventures she’d had and the friends she made were all so different from what she knew in Dublin. It almost felt like going back to the city was going back to a different world, a different life.

“You have to stay in touch,” Jack said with a frown. “And I will hold you to your promise to come back at Halloween. We have to go to some of the Halloween events. I know it’s a trek down but it will be faster by train.”

Felicity didn’t know why her parents had booked her a bus down and back and not the train, but she was almost thankful for the extra travel time on the way back. It would take all of it and more to acclimatise back into her old life.

When the bus arrived, Jack helped her stow her luggage in the undercarriage. It was with a heavy heart and tearful eyes that she hugged them both goodbye. Felicity promised both to them and to herself that she would be back for Halloween, even if she didn’t get her apprenticeship, she would make the time around her college schedule to visit. God, she should have applied for college in Killarney. If only she had known what it was like when she was filling out her CAO.

Felicity trudged up the steps onto the bus. She hadn’t missed how cramped the seats were. The train would undoubtedly be the better option for her return.

She turned and waved at Jack and Auntie Sheila as the bus pulled out of its berth. She could see Auntie Sheila smiling up at her. Something her aunt had told her the night before swirled around in her head. “It doesn’t matter that you’re leaving now,” she had said, “because you’ve been to Killarney once, and now there will always be a home for you here.”

Summer in Killarney had been transformative, to say the least. The bus went around the Daly’s roundabout and travelled down the hill towards Cork. Felicity looked longingly at the turn to Woodlawn Road as they trundled by. Killarney, and Auntie Sheila’s little house on Hedgerow Place, had snuck its way into her heart. Felicity was going to miss it. She couldn’t wait to come back again.

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Frustration mounts over morning gridlock at Coolcorcoran

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Frustration mounts over morning gridlock at Coolcorcoran


Mounting traffic gridlock at the Coolcorcoran junction onto the N22 Killarney Bypass is causing daily delays for commuters, with local motorists calling on Killarney Municipal District and elected representatives to take immediate action.


Early morning traffic coming from the Tralee side has become severely backed up past BG Motors during the peak 8.15am commute.
Motorists attempting to enter the bypass from the Coolcorcoran side face long queues and increasing frustration as they struggle to join the main road.
Local drivers point to a specific design issue at the exit, where a raised kerb and a section of unused footpath prevent left-turning vehicles from merging smoothly into the traffic flow.
Road users are requesting a simple layout modification to resolve the bottleneck: converting the exit to left-turn only, removing the kerb obstruction, and directing driver traffic to loop via a U-turn at the Killarney Sports and Leisure Centre roundabout. Similar left-turn measures were previously implemented at the nearby Lewis Road junction to improve safety and traffic flow.
The request comes as broader plans for the N22 bypass upgrade and new link road infrastructure remain under progression by Kerry County Council and Transport Infrastructure Ireland.
Motorists wishing to share their views on local road issues can email info@killarneyadvertiser.ie.

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