Connect with us

News

KYR: Compensation for overbooked, cancelled and delayed flights in the EU

Published

on

0233820_shutterstock1082875010.jpg

We are in the height of the holiday season and many people are flying abroad this year.

It is important to be aware that air passengers have specific consumer rights under European law. You have a right to get assistance from your air carrier and you may be entitled to compensation in certain situations.
These situations are:
You are denied boarding against your will
Your flight is cancelled
Your flight is delayed
You are downgraded
Who does the law apply to?
The law applies to all passengers departing from an EU/EEA airport. It also applies to passengers departing from an airport outside of the EU/EEA but arriving at an EU/EEA airport on an EU/EEA licensed carrier (unless they have already received compensation or assistance in that non-EU/EEA country).

Who does the law not apply to?
The law does not apply if you are travelling free of charge or at a fare that is reduced and is not available directly or indirectly to the public. Tickets purchased under frequent flyer programmes or similar commercial programmes are not considered reduced fare tickets. The law also does not apply if you do not have a confirmed reservation, relevant document (visa etc), you do not arrive at the boarding gate at good time or if you pose safety or security concerns.

What happens if I am denied boarding as the flight was overbooked?
Denied boarding happens when airlines sell more tickets for a scheduled flight than there are seats on the aircraft.

Where a flight is overbooked the airline will first call for volunteers to surrender their confirmed reservations to the airline in exchange for agreed benefits. The volunteers are also entitled to a choice of:
Refund of the cost of their ticket within 7 days if not wishing to travel or
Re-routing to their final destination at the earliest opportunity or
Re-routing at a later date at the passenger’s convenience, subject to availability of seats
If there are not enough volunteers, the airline may deny boarding to passengers against their will but must compensate them and offer the appropriate assistance set out in the law. You must also be offered a choice of:
Refund of the cost of your ticket within 7 days if not wishing to travel or
Re-routing to your final destination at the earliest opportunity or
Re-routing at a later date at your convenience, subject to availability of seats
A refund is a full refund of the ticket for the part or parts of the journey you have not made and for the part or parts you have already made, if the flight is no longer serving any purpose to your original travel plan. When relevant, it also includes a return flight to your first point of departure at the earliest opportunity.

If you choose a refund, compensation must also be paid. The amount you are entitled to depends on the distance of the flight that you have not been allowed to board. If you choose re-routing, the compensation that is paid depends on the length of delay past the original planned time in arriving at your final destination. If you choose to be re-routed as soon as possible then the air carrier must give you care and assistance whilst you are waiting on your alternative flight.

Advertisement

News

It is Assess Ireland Rally of Lakes week– interview with Paul Nagle.

Published

on

The interview was conducted by Transition Year student, from  St Brendan’s College, Killarney, Paul’s Alma Matter, and we orgianlly published in the May 1 edition of the Killarney Advertiser

Interview conducted and edited by Cormac Flanagan, Aodhagán Ó Súilleabháin, Ryan Twomey and Éanna O’Donoghue.

Name: Paul Nagle

Occupation: Retired Rally Co-Driver

Boarder: No

Year of Graduation: 1997

Current occupation

I’m a store manager at the ESB, or a supervisor. I’m there 20-something years now. Well, I had a career break when I was rallying, so I left it, but I always had the job to go back to full-time. I am still involved in the rallying. I work with the governing body now, the FIA, so I am a safety delegate and a sporting delegate for half the World Championship rallies. I drive through the stage 30 minutes before first car, and I decide if the stage is safe to run. I’m a sporting delegate for smaller national events as well, so I do 10 events a year around the world.

What is your role in the historic Rally this year?

I am Clerk of the Course for the Killarney Historic Rally this Year. It’s 30 years since my dad [Maurice] first ran it. I suppose if I was ever going to do it, I’d have to do it this year on the 30th anniversary. 

Could you describe a typical rallying day for you?

When we go to a WRC rally, we fly out on Sunday. Monday would be a day of checking out the route, checking out some of the ceremonial starts. Tuesday and Wednesday is practice. Then you rewrite all the notes, check all the videos. You are doing 17-18 hour days. Thursday morning is shakedown followed by the Ceremonial Start and Super Specials.  Friday, Saturday and Sunday are three full-on, 16-18 hours a  day.  There is a test day for every event, before those rallies. You have another day travelling, a day of testing and a day getting home. You’re away 250 days a year, 100-plus flights a year.

Would there be a full team supporting you?

We would have a doctor and a nutritionist at all the events. There’d be 70, 80 mechanics in each event. There would be three car teams. The snow can be minus 20, minus 30. I was in Sweden in February, it was minus 21, and you prepare for those conditions you must get hydrated. Fitness is huge. We had to stay underweight as well, so the two of us combined would be 160 kilos. It would be suited and booted. The warm rallies can be 30 degrees inside and outside, it’s 50, 60 degrees in the car, you have no air con. You can lose two to three kilos a weekend. You are drinking 10 to 12 litres of water a day, just to keep hydrated.

Do you think the current fuel crisis will affect rallying?

Rally cars probably have all the funny juice, the same as aeroplane fuel. Rallying is very strong in Ireland at the moment. It is competitive. There are165 cars, I think, doing the Rally of the Lakes. I know there’s problems around the world, but rallying has not been affected. I’d expect the next two Formula One races are cancelled because of the Middle East. We are in Saudi in November; we’d expect the whole world to be back to normal by then. It shouldn’t be an impact issue in Saudi.  That won’t be decided until September because it’s the last round of the championship. The decision is going to have to be made well before November, because if they cut a round, it tightens up the whole championship.

Can you describe your greatest professional achievement to date?

Finland, it would be the Champions League of Soccer. It is the biggest rally in the world. It’s like the Monaco of Formula One. It’s the fastest rally in the world. I won it in 2017. It is the biggest rally you can win on the calendar.It was my third win, but it meant a lot to win there because only five people, non-Scandinavian people, have ever won it.The average speed in Finland, which was only beaten last year was 136 Kilometres an hour.

What advice would you give to young students looking to pursue a career in rallying?

 You need to start helping at the rallies. There are co-driver courses happening now, there was one in Monaghan last week. There’s two or three of them a year.They should go to the local meetings.

What is your most memorable moment from St Brendan’s College Killarney?

The borders. We used to have great craic because you’d meet borders from all over the country. There were a good mix of people and we learned a lot there. Football was also big back then. It is renowned everywhere. Hopefully my kids will come here.

What are your rally predictions for 2026 ?

One of my best mates is leading the World Championship, Aaron Johnson, has won two rallies in a row. I still think Sebastien Ogier will be World Champion this year, even though he’s in partial season. I think he’s going to be the one to win the world championship. In Ireland here, it’s hard to know.We have two drivers in the World Championship, Jon Armstrong and Josh McAleeran. Armstrong is showing a very strong pace at the moment. And in Ireland, I’d expect Callum Devine to win his fifth Rally of the lakes.

Have you kept memorabilia from your rallying career ?

I have 19 model cars of our 19 WRC podium cars. I also have all my winning helmets. I have the winning bottle of champagne from Finland as my wife brought it home. If you win in Mexico, you get cowboy boots specially made from crocodile leather. I have a lot of things from Craig. I have one of his helmets. One of his was important to me. I also kept one of every race suit I have ever had in a rally year. We would have eight race suits a year.

Attachments

Continue Reading

News

Kerry Airport secures major funding boost

Kerry Airport has been allocated over €2.76 million under the new Regional Airports Programme 2026-2030. This significant funding will support a variety of essential projects at the Farranfore base, including […]

Published

on

Kerry Airport has been allocated over €2.76 million under the new Regional Airports Programme 2026-2030.

This significant funding will support a variety of essential projects at the Farranfore base, including the replacement of fire tenders and the implementation of new safety and security upgrades.
The capital investment is part of a wider €8 million package aimed at supporting regional connectivity and economic development across the country. For Kerry, the funding is seen as a vital step in ensuring the airport can meet future demand while maintaining its infrastructure.
Basil Sheerin, Chief Financial Officer at Kerry Airport, welcomed the announcement and acknowledged the support of local representatives.
“Kerry Airport is very grateful to the Minister for Transport and the Kerry-based members of Government Minister Norma Foley, and Michael Cahill TD as well as Deputies Michael Healy-Rae, Danny Healy-Rae and Pa Daly for their steadfast support,” Mr Sheerin said. ”The funding provided for both operational and capital expenditure has been critical to delivering investment to upgrade safety and security infrastructure.”

Continue Reading

Last News

Sport