Connect with us

News

Know Your Rights: Air passenger rights in the European Union

Published

on

0225021_Citizens-Information_810_x_4560.jpg

Q: My flight was cancelled, what am I entitled to from the airline?

A: The airline must give you a choice of:

Rerouting to your final destination at the earliest opportunity or at a later date if you prefer, a refund of the cost of your ticket within seven days. You may also be entitled to compensation. It depends on when you were notified about the cancellation.

My flight is delayed, what am I entitled to?

You must be offered free meals and refreshments if your flight is delayed for:

Two hours or more and is for a distance of 1,500km or less, three hours or more and is for a distance of 1,500km or less within the EU, and between 1,500 and 3,500km outside the EU, four hours or more in the case of all other flights.

You must be offered free hotel accommodation if you need to stay overnight for one night or more, as well as transport between the hotel and the airport. You must be offered two free telephone calls, fax messages, or emails.

What if the flight is delayed for five hours or more?

Then you must be offered a full refund.

What if I get upgraded or downgraded?

If you are offered an upgrade, the airline cannot charge you anything extra. If you agree to be downgraded, the airline must reimburse you a percentage of the difference in price between your original seat price and the new seat price.

Read more about air passenger rights in the European Union on citizensinformation.ie.

You can call a member of the local Citizens Information Service in Kerry on 0818 07 7860. The telephone lines are staffed from 10am to 4pm from Monday to Friday. The National Phone Service is available on 0818 07 4000 Monday to Friday 9am to 8pm. Alternatively, you can email on tralee@citinfo.ie or log on to www.citizensinformation.ie.

Advertisement

News

Corcoran’s Furniture walk raises €12k for autism charity

Corcoran’s Furniture and Carpets charity walk through the Gap of Dunloe on Saturday raised almost €12,000 for Autism Assistance Dogs Ireland There were 37 participants in the event, which included […]

Published

on

0279718_5_Group_Photo_39A0453_copy_2.jpg

Corcoran’s Furniture and Carpets charity walk through the Gap of Dunloe on Saturday raised almost €12,000 for Autism Assistance Dogs Ireland

There were 37 participants in the event, which included AADI families, dogs, and representatives, as well as fundraisers, supporters, and members of the Corcoran’s team. The stars of the day were the three life-changing super-hero dogs, Buzz, Baron and Hank.

Former Kerry Footballer, James O’ Donoghue, was the ambassador for the event
Those taking part left Ross Castle and were treated to a phenomenal boat ride in the expert hands of Diarmuid ‘Dux’ O’Donoghue of Gap of Dunloe Traditional Boat Tours. The O’Donoghue family entertained the entire group with a range of fascinating stories outlining the history of the lakes of Killarney and Killarney National Park.

The group set out from Lord Brandon’s Cottage and walked the 11K through the iconic Gap of Dunloe, with two AADI families and their dogs taking part in the full walk. This was followed by a well-deserved meal and some rest and relaxation at Kate Kearney’s Cottage. Flemings Taxi’s Killarney brought the group back to Ross Castle, Killarney upon completion of the event.

“On behalf of everybody at Corcoran’s Furniture, we would like to thank everybody who participated in our Gap of Dunloe charity event on behalf of AADI,” said Shane O’ Callaghan, Financial Controller atCorcoran’s.

“Collectively we have raised almost €12,000 for this incredible charity and monies are still coming in. We are extremely grateful to all who supported our walk, and also to James O’ Donoghue, Christina Tagney, the Gap of Dunloe Traditional Boat Tours, the fantastic support of Noel Lucey and Donal McCarthy from the Order Of Malta, Killarney branch, and to Killarney National Park, Kate Kearney’s Cottage and Fleming’s Taxi’s. All funds raised will go toward the expert training and maintenance of the upcoming AADI dogs who will make a dramatic difference to so many children with Autism and their families.”

Continue Reading

News

Summer of song with Grace Foley

Killarney singer Grace Foley is launching a summer series of concerts in Anam House Arts and Cultural Centre on Saturday night. ‘Storyteller’ is a series of intimate, one woman performances […]

Published

on

0279694_grace-album-cover-45orig.jpg

Killarney singer Grace Foley is launching a summer series of concerts in Anam House Arts and Cultural Centre on Saturday night.

‘Storyteller’ is a series of intimate, one woman performances that will be given by Foley during the summer months.

The first of the performances takes place this Saturday 7pm and will feature the songs and stories of well-known singers including Dolly Parton, ABBA, and an array of Irish artists as well as a selection of poems and famous quotes.

“It promises to be a lovely evening,” she said. “This the first of three performances.”

Tickets are €10 and will be available on the night. The performance is approximately one hour long.

Attachments

Continue Reading

Last News

Sport