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SPONSORED: How Arvoia is changing the hospitality industry

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Technology is revolutionising a lot of different industries, making it easier than ever for businesses to reach their target market and give consumers a better experience.

One Killarney-based tech company, Arvoia, is looking to change the hospitality industry. Arvoia was founded in 2014 and aims to use artificial intelligence (AI) to give hoteliers the best chance of increasing customers as well as engagement and revenue.

Rather than just listing room rates by price, the AI-powered platform develops an understanding of each guest's demands in real-time. It then uses this to adjust the hotel's booking engine and website appropriately to prioritise the most relevant rooms, hotel amenities, and content for each potential guest.

This booking engine is already driving greater direct bookings at hotels such as in the UK and Ireland. In one example, the Dalata Hotel Group in Ireland has experienced a steady increase in its average booking value per guest as well as the conversion rate for potential guests over the first three months of deployment.
 

What is Artificial Intelligence?

Artificial Intelligence, in its most basic form, is a field that combines computer science with large datasets to solve problems. While the term may conjure up images of sentient robots from science fiction, the reality is that AI is increasingly being used in our lives.

AI is also used to describe a number of sub-fields, such as machine learning and deep learning. Artificial Intelligence algorithms are used in these areas to develop expert systems that make predictions based on input data.

In this sense, AI can be incredibly useful for businesses, as predicting the behaviour of potential customers is invaluable. This is what companies such as Arvoia aim to do, giving hotels more information about potential guests and working out what their needs are. This then provides a personalised booking experience. The company is expanding across Europe and also aims to offer its AI platform to US hotels in 2022.

What's next for Arvoia?

Arvoia collects more than two billion data points across a range of different industries. This includes the hospitality sector as well as travel and mobility. The end result is an AI tool that can be applied to a lot of different businesses. For now, the focus is on hospitality, especially after it recently appointed John Burns to its board of advisors.

As a veteran of the hospitality business, John has worked for multinational hotel brands such as Hyatt and Ramada. In addition, he has plenty of experience working for technology companies such as THISCO (now Pegasus Solutions) and INTRICO over 40 years of his career. He was recognised as one of the 10 hospitality gurus influencing the travel industry by Lodging Magazine and is a member of the HFTP's International Hospitality Technology Hall of Fame.

The platform is unique from other hotel booking platforms such as booking.com in that it gives hotels independent access to the tools. This means that hotels themselves can make the most of the AI, rather than losing out on revenue to a third-party service.

The AI platform, according to Mike Webster, CEO of Arvoia, is "the world's most advanced AI solution for hoteliers," citing the service's spread throughout European properties. "It has resulted in increased direct customers, revenue, and guest happiness without requiring the hotel to invest in new technology," he explained.

While the hotel industry is the main focus of Arvoia right now, the Killarney-based company could yet move to other sectors too. Restaurants, travel agencies, and airlines could all benefit from AI-powered tools. As the demand for this technology increases, the future looks bright for Arvoia.

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Beaufort’s Paudie Coffey eyes bright future after Glór Tíre final

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Local country music singer Paudie Coffey has expressed his gratitude to the “Kerry Gang” following his appearance in the Grand Final of TG4’s Glór Tíre on Tuesday night.

The 26-year-old Beaufort man was met with a wave of support from fans who travelled to the live broadcast wearing Kerry GAA jerseys and carrying homemade banners featuring his face.

“The Kerry Gang will be one of my favourite memories from all this,” Paudie said following the result. “It was great to see them here, because it just helped me take the final as a normal gig, because these are the people who are normally at my gigs every weekend. When I see them, it basically calms my nerves, and that’s a good thing. I’m very lucky to have them.”


During the live final, Paudie delivered performances of the Kenny Rogers classic ‘The Gambler’ and Isla Grant’s ‘We’ll Meet Again My Friends’.

While the title of Glór Tíre Champion ultimately went to County Down singer Jordan McPolin, the experience has significantly boosted Paudie’s profile on a national level.


Despite the result, the Beaufort singer is confident that his career is only moving forward. “This certainly won’t be the end of the road,” he stated. “With Glór Tíre, I’ve gained huge experience. What we’re trying to build up and what we’re trying to get now are the big gigs.”

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Kerry Stars help launch of Ablefest 2026

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Excitement is building in Killarney as Ablefest returns on Sunday from 12pm to 4pm at the St Patrick’s Festival Hub at Beech Road Carpark.

Now in its second year, the inclusive festival is set to be bigger, brighter and bursting with even more fun, laughter and community spirit.

Ablefest is all about celebrating inclusion and creating a welcoming space for people of all abilities, along with their families, friends and supporters.

For four fun-filled hours the hub will come alive with music, creativity and plenty of opportunities to dance, play and make memories together.

From toe-tapping tunes to hands-on activities, there will be something for everyone to enjoy.
Among the highlights will be live entertainment, including a headline performance from Jake Carter and his band.

Festivalgoers can also enjoy a Silent Disco, drumming sessions, face painting, puppet shows and sensory-friendly spaces — ensuring that every visitor can join the fun in a way that suits them.

With so much happening, Ablefest promises magical moments around every corner and plenty of reasons to get into the festival groove.

The launch at Killarney Leisure Centre on Thursday was also a wonderful opportunity to shine a spotlight on the Kerry Stars athletes who will represent the county at the Special Olympics Summer Games in Dublin this June.

Luke Scollard from Scartaglen takes part in athletics, therapeutic horse riding and swimming with the Kerry Stars.

At the Summer Games he will compete in the 4K Shot Put and the 200m run, where he’ll be hoping to really throw down the gauntlet and sprint for success.

Joe Buckley from Faha is involved in athletics, basketball and soccer with the club. Joe will be taking to the track and field in Dublin where he will compete in the 100m sprint and mini javelin — proving he’s ready to go the distance and make his mark.

Caoimhe Brosnan from Kilcummin participates in athletics, basketball, soccer and swimming with the Kerry Stars.

At the Summer Games she will compete in the 25m freestyle and 25m backstroke, where she will undoubtedly make a splash for Kerry.


Sophie Twiss from Miltown enjoys therapeutic horse riding and swimming with the Kerry Stars. Sophie will also be competing in swimming at the Summer Games, taking part in two events as she prepares to dive into the action in Dublin.


The launch event highlighted not only the upcoming festival but also the incredible talent, determination and team spirit of the Kerry Stars athletes.

Their achievements perfectly capture the heart of what Ablefest is all about – participation, celebration and making sure everyone has their moment to shine.


As the countdown begins, organisers are encouraging everyone to come along, soak up the atmosphere and join the celebration.

For more information, log onto the St Patrick’s Day Festival website and click on Ablefest. 

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