NO FEES: Both Killarney Credit Union and Cara Credit Union are not charging their members the Quarter One fees from January to March this year. Pictured are: Pa Laide (Cara Credit Union) and Mark Murphy (Killarney Credit Union).

Last October, Killarney Credit Union launched a much sought after Current Account with a globally accepted Mastercard Debit Card with contactless payment.

The credit union has reported great interest in this current account to date which is no surprise given that the they offer something different compared to other financial institutions in terms of personal service having been voted number one for customer service, five years-in-a-row.

The Current Account comes with simple and transparent fees and charges. However, in light of the global COVID-19 emergency, Killarney Credit Union are not charging their members the Quarter One fees from January to March this year. The fees are due to be deducted from members accounts on April 28 to cover the period from January 1 to March 31, 2020, but the credit union has agreed to refund their members immediately.

“This is not a decision been taken lightly,” Mark Murphy, CEO of Killarney Credit Union, said.
“However, we are acutely aware of the challenges faced by our members in these very uncertain times. Helping and supporting members is at the very core of everything we do within the credit union movement and this is why we made the decision to refund our members the Quarter One fees on April 28.”

While this is a very welcome gesture by Killarney Credit Union, it is not the only one. The credit union has put a number of measures in place to help their members at this time, including dedicated staff to speak to if members are experiencing financial difficulty on 064 6631344, extension 4. The credit union has allocated time from 10am until 11am each day for vulnerable and older members to transact.

As an essential service, Killarney Credit Union is open for business. However, it has made changes to its opening hours in light of the COVID-19 crisis. Please check www.killarneycu.ie or social media for updates on opening times. If you would like more information on the Current Account from Killarney Credit Union in Killarney, Kenmare and Cahersiveen visit www.killarneycu.ie/current-account for more information.