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Citizens Information advice for fathers

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Father’s Day, an important celebration, takes place today (Sunday). This yearly celebration is the perfect time to show our appreciation for the fathers and father figures in our lives.

The importance of this day is also a great opportunity to highlight some of the information, advice and support Citizens Information can provide to fathers and their families.

Some of the most common queries they are receiving from fathers and their families right now are;

Paternity Benefit and COVID-19: Paternity Benefit is a payment for employed and self-employed people who are on paternity leave from work and covered by social insurance (PRSI). It is paid for two weeks and can be taken any time within the first six months following the birth or adoption of a child.

For new fathers who have been receiving or currently are receiving the COVID-19 Pandemic:
Unemployment Payment (CPUP) or the COVID-19 Employment Wage Subsidy Scheme (EWSS), it will be treated as if you are continuing to make insurance contributions at your normal social insurance class. This means that, if you are getting PUP or EWSS, you will qualify for Paternity Benefit if you have enough social insurance contributions. If you are due to go on paternity leave and you are getting PUP, you should apply for Paternity Benefit (if you have the required social insurance contributions) and then close your PUP claim.

Many enquire about other leave options for parents which may be available from their employment such as Paternity Leave, Parental Leave, Parents Leave and Adoptive Leave. Each of these types of leave may also carry a possible social welfare entitlement by way of a paid benefit if certain PRSI requirements are met.

There are several other schemes and benefits worth considering such as the Homemaker’s Scheme, the Home Carer Tax Credit, the Single Person Child Carer Tax Credit, Supports for Carers, One Parent Family Payment, Working Family Payment, Back to Education Grant, Starting your own Business and much more.

“Our goal for Father’s Day is to let every father and family know that we are here to advise and support them," Frances Clifford, Kerry Citizens Information Manager, said.

"Even though due to COVID-19 our drop in services are not currently available, the offices are still staffed and we are busy assisting callers and giving them the tools to make informed decisions and help them to explore options and solutions to any issues they may have. So, regardless of your query, call your local centre and we will guide you in the right direction.”

For anyone needing information, advice or who have an advocacy issue, they can call a member of the local Citizens Information team in Kerry on 0761 07 7860, they will be happy to assist and make an appointment if necessary. The offices are staffed from Monday to Friday from 10am to 4pm. Alternatively, you can email at tralee@citinfo.ie or log on to www.citizensinformation.ie for further information and contact details.

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New Patient Advocacy Service offering support to Kerry people

A newly established Patient Advocacy Service is offering support to people in the Kerry area who want to make a complaint about the care they have received in a public hospital. The service provides free, independent and confidential information and support to people making a formal complaint about their care in a Health Service Executive […]

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A newly established Patient Advocacy Service is offering support to people in the Kerry area who want to make a complaint about the care they have received in a public hospital.

The service provides free, independent and confidential information and support to people making a formal complaint about their care in a Health Service Executive (HSE) funded public acute hospital.

People in the Kerry area looking for support can contact the Patient Advocacy Service confidential helpline on 0818 293003 to speak to a trained advocate who will help them to get information on the HSE’s complaints investigation process, called ‘Your Service, Your Say’.

The professionally trained independent advocate will support and empower the person making the complaint, with the aim of highlighting their views and concerns.

The advocate will explain to the person how to write a formal complaint and what to include in it. They will also help the person prepare for meetings with the HSE about their complaint, and they will help the person explore their options following a response from the HSE to their complaint.

“Until now, people in Kerry and across Ireland who experienced difficulties in the Irish health service often felt there was nowhere for them to turn,” Service Manager for the Patient Advocacy Service, Claire Lehane, said.

GUIDANCE

“The newly established Patient Advocacy Service offers patients the guidance and information they need to make a complaint when they are unhappy with the care they receive. It is free, independent and run by our professionally trained patient advocates who will use their compassion and knowledge to guide people through the HSE complaints process.”

The helpline is open Monday to Friday from 10am until 4pm, including lunchtimes. You can also email info@patientadvocacyservice.ie or for more information see patientadvocacyservice.ie.

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New Kerry Dublin flight takes off

By Sean Moriarty The Kerry-Dublin air route returned to the skies for the first time in nearly seven weeks today (Wednesday). Budget airline Ryanair has taken over the route following the collapse of Stobart Air on June 12. At around 1pm, one of Ryanair’s Boeing 737-800 aircraft landed at the airport after completing its 50 minute […]

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By Sean Moriarty

The Kerry-Dublin air route returned to the skies for the first time in nearly seven weeks today (Wednesday).

Budget airline Ryanair has taken over the route following the collapse of Stobart Air on June 12.

At around 1pm, one of Ryanair’s Boeing 737-800 aircraft landed at the airport after completing its 50 minute journey for Dublin.

Less than 25 minutes later it was back in the sky again for its return journey to the capital.

The flight will operate once a day until September 1 when the frequency will increase to twice daily.

“We are happy to report a positive start to the service which has been absent since early June,” the airport’s CEO John Mulhern told the Killarney Advertiser. “Ryanair intends to operate the route once a day until the end of August and has committed to restoring a twice-daily service from September.”

The route is operated on a commercial basis by Ryanair. Since 2011, Aer Lingus, through its subsidiary Aer Lingus Regional or its partners Aer Arran and Stobart Air operated the flight as a Government support Public Service Obligation (PSO). Previously, between 2008 and 2011 Ryanair operated the route on a commercial basis but withdrew at short notice as it could not make it profitable.

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