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Know Your Rights: Air passenger rights in the European Union

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Q: My flight was cancelled, what am I entitled to from the airline?

A: The airline must give you a choice of:

Rerouting to your final destination at the earliest opportunity or at a later date if you prefer, a refund of the cost of your ticket within seven days. You may also be entitled to compensation. It depends on when you were notified about the cancellation.

My flight is delayed, what am I entitled to?

You must be offered free meals and refreshments if your flight is delayed for:

Two hours or more and is for a distance of 1,500km or less, three hours or more and is for a distance of 1,500km or less within the EU, and between 1,500 and 3,500km outside the EU, four hours or more in the case of all other flights.

You must be offered free hotel accommodation if you need to stay overnight for one night or more, as well as transport between the hotel and the airport. You must be offered two free telephone calls, fax messages, or emails.

What if the flight is delayed for five hours or more?

Then you must be offered a full refund.

What if I get upgraded or downgraded?

If you are offered an upgrade, the airline cannot charge you anything extra. If you agree to be downgraded, the airline must reimburse you a percentage of the difference in price between your original seat price and the new seat price.

Read more about air passenger rights in the European Union on citizensinformation.ie.

You can call a member of the local Citizens Information Service in Kerry on 0818 07 7860. The telephone lines are staffed from 10am to 4pm from Monday to Friday. The National Phone Service is available on 0818 07 4000 Monday to Friday 9am to 8pm. Alternatively, you can email on tralee@citinfo.ie or log on to www.citizensinformation.ie.

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Memorial plaque unveiled at Fitzgerald Stadium for Timmy Keogh

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A special commemoration took place at Fitzgerald Stadium to mark the 50th anniversary of the sudden passing of former Dr Crokes player, officer, and selector Tim (Timmy) Keogh.

All-Ireland winning Kerry and Dr Crokes manager Pat O’Shea unveiled a memorial plaque in honour of Mr Keogh, who died suddenly at the stadium on 24 May 1976 while watching the East Kerry Under-12 final between Dr Crokes and Legion.

Pat O’Shea, who played in that fixture as a nine-year-old, delivered a moving address reflecting on the tragedy and his memories of Killarney half a century ago. He described Mr Keogh as a dedicated family and community man who led the way for the Dr Crokes club.

O’Shea recalled how the match was halted and the young players were brought into the dressing rooms, leaving an indelible mark on the town. He also paid tribute to Mr Keogh’s late wife, Kathleen, and noted the bittersweet memory of neighbours and Legion icons Weeshie Fogarty and Johnny Culloty rushing to his aid on the sideline.

Speaking on behalf of the family, Eamonn Keogh detailed his father’s extensive contribution to the black and amber. Timmy Keogh served as club treasurer through the 1950s and 1960s alongside Donie Sheahan and Michael O’Connor, and was a selector for the famous Dr Crokes senior team that won seven consecutive O’Donoghue Cups between 1956 and 1962.

Eamonn thanked Fitzgerald Stadium Chairman Der Brosnan and his committee for permission to erect the monument. He welcomed members of the Keogh, Fogarty, Culloty, and Randles families, alongside several players from the 1976 under-12 panel and MC Denis Coleman.

Eamonn paid tribute to Pat O’Shea’s legendary status in the GAA, noting he remains one of only five managers to win both an All-Ireland senior inter-county championship and a senior club title.

Fr Tom Looney spoke of receiving the tragic news via a letter from his mother while serving in Peru 50 years ago, praising Mr Keogh’s legacy with Dr Crokes and local employer Hilliards. Fr Tom performed a blessing alongside Franciscan Friary Guardian Br Pat Lynch and Fr Billy Hoyne.

The commemoration concluded with a musical performance of ‘Buachaill ón Éirne’ and ‘The Parting Glass’ by Timmy’s son, Don Keogh, on concertina, and his cousin, Máire Breathnach, on guitar.

The large attendance included Mayor of Killarney Martin Grady, Kerry GAA Chairman Patrick O’Sullivan, East Kerry Board officials Dermot O’Connor and Noel Kennedy, Dr Crokes President Jackie Looney, Chairman Eoin Brosnan, and Juvenile Chairman David Byrne.

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Young entrepreneurs spot match-day business opportunity

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Two young local girls showed great business initiative on Saturday ahead of the Kerry v Donegal match at Fitzgerald Stadium.

Erin McSweeney and Jessie Doolin set up a sweet stall outside a house on Lewis Road, catching the thousands of football fans walking towards the grounds.

The enterprising pair did a busy trade selling soft drinks, sweets, and chocolates to the passing crowds before throw-in.

Their match-day venture also caught the attention of the national sports media, with a photograph of the girls at their stall captured by Sportsfile photographer Stephen McCarthy ahead of the game.

23 May 2026; Local vendors Erin McSweeney and Jessie Doolin, right, before the GAA Football All-Ireland Senior Championship Round 1 match between Kerry and Donegal at Fitzgerald Stadium in Killarney, Kerry. Photo by Stephen McCarthy/Sportsfile

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