Connect with us

News

Aghadoe Heights Hotel and Spa, First in Kerry with Service Excellence Award

Published

on

The renowned five star Aghadoe Heights Hotel and Spa in Killarney has become the first hotel in Kerry to complete Failte Ireland’s Accredited Service Excellence Programme. David Strahan, from Failte Ireland was in Killarney last week to present the hotel with the new Service Excellence Business Award.

“Guest-focussed service has always been an absolute priority in our business”, says Niall Coffey, General Manager of Aghadoe Heights Hotel and Spa. “we cannot simply be satisfied with meeting our guests’ expectations, we need to surpass them.”

The hotel is renowned for the longevity of many of its team members and continuously invests time and energy into ongoing team training, for both existing and new employees. Niall is delighted to collaborate with support platforms such as Failte Ireland’s Service Excellence Programme to upskill his team and ultimately enhance the visitors experience, keeping Killarney on the map as one of Ireland’s premier destinations.   

Colleagues at the Aghadoe Heights Hotel and Spa completed specialised training modules that covered areas such as best in class service, customer standards, enhancing the guest journey and cultural awareness. 

Pic: David Strahan, Failte Ireland, presents the Service Excellence Business Award to Niall Coffey, General Manager, and his team at Aghadoe Heights Hotel and Spa in Killarney, Co. Kerry

Advertisement

News

Killarney hotels achieve top global rankings in Readers’ Choice Awards

Published

on

By

Killarney hotels achieve top global rankings in Readers’ Choice Awards


Two leading Killarney hotels are celebrating major international accolades following the publication of the 2026 Condé Nast Traveler Readers’ Choice Awards.


The Killarney Royal Townhouse was named the No. 2 Hotel in Ireland in the US edition of the global awards, securing top placement among the country’s finest properties based entirely on votes cast by international travellers.
Pat McGrath, General Manager of Killarney Royal Townhouse, expressed his pride in the achievement:
“We are absolutely delighted to be recognised as the No. 2 Hotel in Ireland in Condé Nast Traveler’s 2026 Readers’ Choice Awards. To receive this recognition directly from travellers makes it particularly special, and we are immensely proud of our team, whose genuine care, warm welcome and attention to detail shape the guest experience every day.”
Meanwhile, sister property The Killarney Park achieved a double success in this year’s voting, earning inclusion across both Atlantic editions of the prestigious travel guide. The family-owned venue was ranked No. 8 in the US Readers’ Choice Awards and No. 5 in the UK Readers’ Choice Awards.
The annual awards represent one of the travel industry’s longest-running honors, with almost 800,000 readers submitting votes to rate their favorite global travel experiences.
Marcus Treacy, Managing Director of The Killarney Park, welcomed the dual honors:
“Recognition such as this means a great deal to us because it comes directly from the people who have spent their time with us. As a family-owned hotel, knowing that what we have created here in Killarney continues to resonate with guests travelling from around the world is something we are enormously proud of.”
The strong showing by both local venues underlines Killarney’s standing as a world-class hospitality hub for international visitors.

Attachments

Continue Reading

News

Paralympic legend Jason Smyth visits St Brendan’s

Published

on

By

Paralympic legend Jason Smyth visits St Brendan’s


World renowned Paralympian and world record holder Jason Smyth paid a visit to St Brendan’s College on Wednesday afternoon as part of a high profile visit to Killarney.


The six time Paralympic gold medallist spoke to second year students from St Brendan’s College, alongside students from neighbouring schools St Brigid’s Presentation Secondary School and Killarney Community College.
The interactive talk and interview took place ahead of World Sight Day, with the legendary sprinter sharing his personal journey with Stargardt disease, a genetic eye condition that left him legally blind at eight years old.
The Derry native, who holds the world record as the fastest Paralympian on earth over 100 metres, offered inspiring insights into overcoming physical adversity and achieving success at the highest level of world sport.
The school visit formed the opening leg of his Killarney schedule before he took centre stage later on Wednesday evening at The Killarney Plaza Hotel & Spa.
Smyth headlined An Evening with Paralympian Jason Smyth, an event organised by the Killarney Chamber of Tourism and Commerce as part of its winter schedule, sponsored by AIB.

Attachments

Continue Reading

Last News

Sport